Did you get the size wrong? No worries, contact us and we will tell you how to proceed with an exchange.
We deliver free to most countries, on average delivery times are 5 to 10 days for Europe.
Do not hesitate to contact us by email or messenger for any request for information or advice. Our customer service will be happy to answer you.
What are the sizes available
The available sizes are displayed directly for each product and may vary depending on the available stocks. All the sizes displayed on the site are European sizes (EU), for UK and US sizes, please refer to our size guide. Our sizes starts with 19 for babies and children and go to size 47 for adults.
With what style of shoes are they compatible
Our soles are compatible with all shoe styles, unless otherwise indicated in the description. Most of our models have cutting marks at the foot fingers to allow perfect adjustment.
Can I wear them with socks
Yes, you can use socks without problem, provided they are not too thick.
Can I transfer my soles from one pair of shoes to another
Yes, you can easily transfer your soles from one pair of shoes to another. If you have shoes that require a specific cutting, you can use two pairs of different soles.
How to clean my soles
Just clean them with lukewarm water and soap, then let them dry in the open air. We do not recommend going to the washing machine.
Are my soles guaranteed
Yes, they are guaranteed 2 years from the date of purchase. In the event of a manufacturing defect, we will offer you a replacement of the defective pair at our expense. Only the original, intact and not modified items are covered. This warranty does not cover the damage caused by normal wear, negligence, poor maintenance, improper use, exposure to a substance or an environment that degrades the product
How to exchange or return a product
We take the satisfaction of our customers very seriously, which is why all orders are covered by a guarantee satisfied or reimbursed for 15 days after receiving them. If you want an exchange, simply contact us and we will offer you a free label to exchange your product. If you want a refund, you will need to obtain a return form to return your order to our warehouses. For more information, you can consult our return policy.
Why use a pedimeter?
The pedimeter allows you to measure your feet, indeed you need to know your exact size to perfectly adapt your orthopedic soles with your shoes. Smartfeet helps you with an adult pedimeter which will give you the length of the foot in cm. For small feet we recommend that you download the child's pedimeter. You will find below the sizes associated in our size guide.
How to use the pedimeter and measure the size of your foot?
1) Download the online sung (PDF)
2) Print it in size 100%
3) Fold and raise the sheet of right angle paper at the dotted lines. Then place it against a wall.
4) Stand up standing and put your foot on the sheet with the heel against the wall.
5) Measure the distance between the long heel and toe. Then draw a line in the pencil at the end of the big toe.
6) All you have to do is read the pedimeter to find your size. Advice: We recommend that you take a size above, the advantage of our soles can be abused to allow perfect adaptation to your morphology.
How to print and download my pedimeter?
- To download our adult pedimeter, simply click on: Free to print
- For children and baby sizes Click here At the time of printing is important to print the PDF with a size of 100% to keep the right scale.
- If you do not have a printer you can follow this tutorial to measure your own size
Sizes guide
The sizes for the SmartFeet orthopedic soles are the same as that of your shoes. To find the right size nothing easier, you just have to match the size of the foot in cm that you have measured previously with the right size and the right country. Our size guide is valid for European countries as well as United Kingdom, USA and Canada.
Women's shoe size guide
| Foot size | Eu | Uk | US/CA |
|---|---|---|---|
| 22.4 cm | 35 | 2,5 | 4 |
| 22.7 cm | 35,5 | 3 | 4,5 |
| 23 cm | 36 | 3,5 | 5 |
| 23.4 cm | 36,5 | 4 | 5,5 |
| 23.7 cm | 37 | 4 | 5,5 |
| 24 cm | 37,5 | 4,5 | 6 |
| 24.4 cm | 38 | 5 | 6,5 |
| 24.7 cm | 38,5 | 5,5 | 7 |
| 25 cm | 39 | 5,5 | 7,5 |
| 25.4 cm | 39,5 | 6 | 7,5 |
| 25.7 cm | 40 | 6,5 | 8 |
| 26 cm | 40,5 | 7 | 8,5 |
| 26.4 cm | 41 | 7,5 | 9 |
| 26.7 cm | 41,5 | 7,5 | 9,5 |
| 27 cm | 42 | 8 | 9,5 |
| 27.4 cm | 42,5 | 8,5 | 10 |
| 27.7 cm | 43 | 9 | 10,5 |
Men's shoe size guide
| Foot size | Eu | Uk | US/CA |
|---|---|---|---|
| 38 | 5 | ||
| 38,5 | 5.5 | ||
| 25 cm | 39 | 5,5 | 6 |
| 25.4 cm | 39,5 | 6 | 6,5 |
| 25.7 cm | 40 | 6,5 | 7 |
| 26 cm | 40,5 | 7 | 7,5 |
| 26.4 cm | 41 | 7,5 | 8 |
| 26.7 cm | 41,5 | 7,5 | 8 |
| 27 cm | 42 | 8 | 8,5 |
| 27.4 cm | 42,5 | 8,5 | 9 |
| 27.7 cm | 43 | 9 | 9,5 |
| 28 cm | 43,5 | 9,5 | 9,5 |
| 28.4 cm | 44 | 9,5 | 10 |
| 28.7 cm | 44,5 | 10 | 10,5 |
| 29 cm | 45 | 10,5 | 11 |
| 29.4 cm | 45,5 | 11 | 11,5 |
| 29.7 cm | 46 | 11 | 11,5 |
| 30 cm | 46,5 | 11,5 | 12 |
| 30.4 cm | 47 | 12 | 12,5 |
| 30.7 cm | 47,5 | 12,5 | 13 |
| 31 cm | 48 | 13 | 13,5 |
| 31.4 cm | 48,5 | 13,5 | 14 |
| 31.7 cm | 49 | 14 | 14,5 |
| 32 cm | 49,5 | 14,5 | 15 |
| 32.4 cm | 50 | 15 | 15,5 |
Child and baby shoe size guide
| Foot size | Eu | Uk | US/CA |
|---|---|---|---|
| 9.7 cm | 16 | 0,5 | 1 |
| 10.4 cm | 17 | 1,5 | 2 |
| 11 cm | 18 | 2 | 2,5 |
| 11.7 cm | 19 | 3 | 3,5 |
| 12.4 cm | 20 | 3,5 | 4,5 |
| 13 cm | 21 | 4,5 | 5 |
| 13.7 cm | 22 | 5,5 | 6 |
| 14.4 cm | 23 | 6 | 6,5 |
| 15 cm | 24 | 7 | 7,5 |
| 15.7 cm | 25 | 7,5 | 8 |
| 16.4 cm | 26 | 8,5 | 9,5 |
| 17 cm | 27 | 9 | 10,5 |
| 17.7 cm | 28 | 10 | 11 |
| 18.4 cm | 29 | 11 | 12 |
| 19 cm | 30 | 11,5 | 12,5 |
| 19.7 cm | 31 | 12,5 | 13 |
| 20.4 cm | 32 | 13 | 1,5 |
| 21 cm | 33 | 1 | 2 |
| 21.7 cm | 34 | 2 | 3 |
| 22.4 cm | 35 | 2,5 | 3,5 |
| 23 cm | 36 | 3,5 | 4,5 |
| 23.7 cm | 37 | 4 | 5 |
| 24.4 cm | 38 | 5 | 6 |
| 25 cm | 39 | 6 | 7 |
| 25.7 cm | 40 | 6,5 | 8 |
| 26.4 cm | 41 | 7 |
Find orthopedic soles suitable for your children's feet
It is recommended to use orthopedic soles from the age of 5. At this age, his skeleton is still flexible enough to quickly correct plantar problems. It is quite difficult to identify this type of problem in children, but you can check if the wear of the shoe appears only on the inside or outdoor side. If this is the case there is a risk that your child will be pronant or supinator. If you ever have any doubts, we recommend that you take your child to a pediatrician or a podiatrist to obtain a concrete diagnosis of the pathology encountered.100% secure payment
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